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CUSTOMER REVIEWS
I've been a customer for over 12 years now, because of the people who work there. they are polite,concerned,helpful and make me feel like the only one there. I can't say enough for the quality of the work. I know they will do everything to right a wrong if one occurs. there the best. Sarah was just lovely and kept me aware of what was going on and the time when my car ...
would be ready. great service.
Watertown, MA.
Keep being friendly and open and not pushy they never made me feel like I had to buy I came in a few times and they waited till I was ready
Arlington
Continue to offer the exceptional sales experience they offered. I had a less than ideal experience working with my local Toyota dealership, Lexington Toyota provided an exceptional, hassle free experience.
Brentwood, NH.
Do everything to keep Bruce, Peter, Mike, John and the rest of the Service team. Superb people, superb service. Exceptional and we've been having our Corolla's serviced at Lexington Toyota for 28 years.
Arlington, MA.
Keep doing what they're doing. Superb dealership, salespeople, service people. Exceptional! Bash in Sales, and Bruce, Peter, Mike, John in Service are as good as it gets.
Arlington, MA.
Ed Donovan is the best. Made the entire process enjoyable and seamless.
Arlington
Appointments are readily available, customer service is excellent. I purchased the car there and plan to purchase another one in the upcoming few years so we are very happy customers. Overall costs are very reasonable, service is fast, convenient and comprehensive.
Arlington
This is the most honest dealership I've ever dealt with. They followed through on everything they promised and never tried to do anything other than what they said they'd do. That is worth everything.
Medford
Hello- What can I say about Lexington Toyota , sales , service departments.. I have been doing business with them for quite a while. I owe it to them to describe my service visit with them. I went in for a simple oil change and tire rotation. The service advisor by the name of " John" was so helpful and courteous, so professional . He understood that I was in a hurry ...
, I was in n out in 40 minutes. To make my visit there extra special Mr. George Grey III had my car washed and vacuumed. I will NEVER , EVER buy a car from any other dealer , also encourage all friends and family to go there. And yes it is 3 cars later. I strongly encourage anyone , everyone to go there. THANK YOU VERY MUCH "" LEXINGTON TOYOTA "" for a great experience. Thank you Mr. George Grey for running a classy operation. Sincerely, Nick Rustom
This dealership has great customer-centered concepts that make it easy for me to walk in and get taken care of right away. It's not a big dealership which helps it not seem overwhelming to customers. Hillman was a great salesman. His easy-going personality and genuine concern for me and my family's needs was what helped me decide to do business with Lexington Toyota
Hanscom AFB, MA.
Just got home after a visit to Lexington Toyota. Went there to test drive a used Tacoma I had found online. Very professional communication from Kevin Ferguson when I called them in the morning and he sent me the information requested promptly. Made an appointment to test drive this evening, and he and the vehicle were ready to go at the time I chose to arrive. After ...
the drive, Kevin, I and Nick (I believe) had what I felt was probably the only frank and honest discussion I have ever had with a car dealer regarding the value of my trade-in value and what they could do on the price of the Tacoma. As I had done a great deal of research ahead of time, I knew what the Tacoma should sell for and knew that what they were offering for my trade was reasonable given how car dealers make money. Though I did not close the deal tonight (had no intention to do so to begin with until I discuss it with my wife), I left Lexington Toyota with a smile on my face feeling for the first time ever that I finally DID NOT have someone try to hand me a line of B/S believing I was stupid! Thanks Kevin and Nick...I'll be in touch.
Holden, MA
The easiest car buying experience I have ever had. I worked with Bash Turay and Jeff Penta. These 2 guys are the most helpful, professional, and knowledgeable people I have ever worked with. Because of the great service provided by both Bash and Jeff, Lexington Toyota now has another lifetime customer.
Winchester, MA.
No pressure dealership. Hilman is the rep I was assigned. Very responsive and seemed very trustworthy. Ended up not getting a Toyota, but if I'm in the market for one, this will be the first place I look.
Bob Ferguson was an excellent sales rep and very easy to work with. Paul Murphy was a great help to us in understanding the leasing process. In sum, we are very pleased (for the third time) with our leasing experience at Lexington Toyota.
Bill Dorfman gave my husband and I excellent service at the Toyota Lexington dealership last week. He went over and above trying to help us make an informed decision.
I take my 2012 RAV4 to Lexington Toyota for all of my service needs. They are extremely helpful over the phone with scheduling of appointments and are very timely when they repair and/or service my car. I have always been happy with their work and their service reports. Also, the car service is excellent! You don't have to wait while your car is being repaired - ...
the van will take you home again & pick you up when your car is ready. I have used this many times & it is a wonderful addition to the Lexington Toyota Service Center.
I had a great experience for purchasing my hylander hybrid XLE from Lexington Toyota. We been to 2 other Toyota dealership and Bill Dorfman from Lexington Toyota gave us the best deal. My husband and I liked him a lot because he answered all of our question, he wasn't pushy, and he gave us the best deal compaired to other dealerships. I highly recommend him.
We went to a few local dealerships of other makes and had the easiest experience from Lexington Toyota. We were able to walk in without an appointment and test drive a couple cars and work through the pricing options. The discussion was easy-going and questions were answered thoroughly and a week later we had the car we wanted at a price we were happy with. We plan to ...
service our car there as we had a positive experience with our eventual trade in.
Bill Dorfman and the rest of the staff were very friendly and helpful in our purchase of a Highlander Hybrid. The price was reasonable and we were able to get our pick of color and options without any problems. I highly recommend this Toyota dealership!
Overall we were pleased with the sales team from Lexington Toyota when we purchased our 2017 RAV4 in March of 2017. We knew exactly what we wanted and our salesperson Bill was responsive without being pushy. He quickly found the RAV4 that we wanted and we think we got a very fair price.
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STORE INFO
409 Massachusetts Avenue
Lexington, MA 02420
Sales Hours
Mon - Thu:
8:00AM - 7:00PM
Friday:
8:00AM - 6:00PM
Saturday:
8:00AM - 5:00PM
Sunday:
12:00PM - 5:00PM
Service Hours
Mon - Fri:
7:30AM - 6:00PM
Saturday:
8:00AM - 5:00PM
Sunday:
Closed