Reviews and Testimonials

I just purchased a used Chevy suburban from this dealership this morning. I’ve bought multiple used cars in my life and I’ve never had a better experience than here! The whole staff was helpful and friendly. Hillman was great to work with (and Nick too). Very straightforward and laid back, no pressure and super helpful despite what appeared to be a busy day in there today after the holiday weekend. Thank you for your help Hillman! I will definitely be back to these guys next time around. If you’re looking for a dealership where they’ll be upfront with you about the vehicle right from the start, give these guys a try. Honest presentation and pricing. The guys working in the service bays seemed to be busy and on point as well. Overall great experience!

First time at the dealership for my service. I decided to try them for the first time and I am glad I did. I had an appointment and I was greeted by Mike from service. He was professional, courteous. Overall I had a good experience and would recommend them.

Great family-owned family Toyota dealership! If you’re looking for a new car, ask for Bash! He was a charm! He was so honest, not pushy, and overall very respectful and helpful.

I am blown away at the service I received! Walking in the door I was greeted by Pam who made the whole experience amazing. I worked with Hilman and Jason. I have never had a better car buying experience ever! I will never go anywhere else! Thank you!

Great service department. Chose to wait while they performed scheduled maintenance and they finished in just over an hour. I would make sure to make an appointment over the phone, since the online scheduling doesn’t let you schedule within a week, and the service coordinators know better how to fit you into their schedules. I I didn’t pay for anything I didn’t need. They suggested I wait on an oil change until my next service because I use high-mileage synthetic. I really appreciate that. Not just honest and transparent, the coordinators are good-humored, enjoy their colleagues, and don’t mind the work. Overall, great experience! It’s my new regular service place.

I remember, I bought my 2012 Camry, and it was a good purchase experience. The staff are professionals, friendly and do it all. The test drive went smooth and I was satisfied. Also, I used to conduct the maintenance and the car services with them, and so far so good!

Joel was super helpful and made what is usually anxiety-inducing (buying a new car) super easy. He even did the leg work for us to get the car both registered and inspected. He was always available to answer questions (which I had a lot of), and he was always really nice about it. 10/10 would recommend Joel the next time you are shopping for a car! Thanks!

Jillian hooked me up with a good deal on my new RAV4. No markup, clear communication. Thank you.

Lexington Toyota deserves all the accolades for its honest and warm services. We booked our first ever car with Joel's help and the experience has been phenomenal. He was so considerate to help us get allocated with a car we wanted with exactly the desired specifications and the color. We were so happy to have chosen this dealership because we didn't waste any time in hunting for a bargain because their pricing is beyond genuine. Also, their business manager: Harley was very helpful with our financing and he advised us in the best possible way. Thank you Joel for a wonderful experience at Lexington, we will never forget the warmth, the happy faces of the people working there, the aura and of course the best deal we cracked at your dealership!

I was very pleased with the service department. It was easy to get an appointment and the service was completed earlier than expected. The staff is personable and accommodating.

Just bought my second car from Lexington Toyota. They were amazing the process was easy the staff was very friendly. The car I bought was a GR86 and these cars are very hard to find causing a lot of dealers (all the others I checked) to charge a markup. At Lexington Toyota no one ever even mentioned it. If you are looking for honest friendly and efficient in a car dealer this is the place for you. :)

Sat and waited about 75 minutes for very routine maintenance on my car. The service rep was very friendly. The waiting area was clean and comfortable. Some complimentary beverages are available.

I took my time to buy a new car, so I was able to coordinate with almost every single Toyota dealership in the state of Massachusetts (and even some in New Hampshire) not just looking for new car stock, but for a sales person to work with that valued the customers needs and desires. I understand the market is tough and new car stock on the lots is almost non-existent, but this isn't a great excuse to be charging well above MSRP especially because everyone else is doing it. I've worked with many sales people charging "after market adjustment fees" as well as unnecessary add-ons like nitrogen inflated tires to ~$1300 finish protectant applications (and refusal to remove them) as an excuse to take more money from the customer. This was not at all the case at Lexington Toyota. I worked with Tim on pre-ordering a Prius Prime and he was very helpful and communicative throughout the whole process. Jillian and Harley made the day of vehicle purchase go smooth and they were very helpful. This dealership is unlike most others - they value doing pleasurable business, respect the customer, and treat people fairly. No crazy negotiations necessary. I highly recommend doing business here because they will save you not just a lot of money, but also time.

I had a great experience at Lexington Toyota. Found the exact car I wanted in tip-top shape at a fair price with excellent customer service and attention-to-detail. Joel was very knowledgeable about the vehicles, kind and knew just what I wanted based on my interests. I walked out happily and appreciate the great customer service. I highly recommend this dealership. I recommended anyone to go see.

Lexington Toyota was a great place to buy my first car. I don't know anything about cars or owning them but everyone I talked to was friendly and informative and answered all of my questions. I didn't feel rushed or pressured into buying anything I didn't want or need. It seemed that everyone working there was happy to be there and that added to the experience. 10/10 would buy a car here again.

We absolutely loved Lexington Toyota and felt so thankful when we found them. We had gone through many slimy dealerships before we connected with them. Lexington Toyota's customer service was great, they made the process of buying a car extremely easy (they did a lot of MA paperwork for us) and gave us a great price on a car.

Excellent customer service from the maintenance department. The service advisor, Mike Powers, was able to get my Tacoma in for a same day appointment, got it out of the shop in 1:30 instead of the 2-3 hours he initially thought it would take, and was able to implement a Toyota Service Bulletin, and my annual inspection sticker in addition to the maintenance that my visit was originally planned for! My best experience at a Toyota dealership yet!

Great family run dealership. Saleperson Bash and Manager Jason went above and beyond in helping me find the exact truck with all the accessories that I was looking for and provided great service throughout the process. Even though they did not have the exact truck on their lot they were able to obtain very quickly and couldn't be more happy with purchase. Process was very smooth and easy and everyone was very nice, looking forward to coming back for regular maintenance.

I worked here for 2 years before I moved. Amazing family and great people to work for! I hope everyone in the family is doing amazing and you will never find a better place to do your business with. Working in a dealership can be hard but this is a family. This place will always have a special place in my heart. Would recommend 1000 times over.

I purchased my car new at Lexington Toyota and have had most of the service done there. The buying experience was the easiest I've had - Kudos to Edward Donovan. The price was excellent with no haggling and the entire process was smooth. Their service department is professional and courteous, and have worked with me to save more when using coupons (Hint! Check their website!) Much appreciate the professional service compared to many dealers out there.