Disclaimers
Fantastic customer relation, friendly, thoughtful and understood our needs and requirements. Espcially sensitive to a handicapped prospective client, where Frank treated both myself and my wife with dignity , respect and caring. This was not experienced at other dealerships so, it was duly noted. Frank went out of his way to pick me up at the car rental and bring me to the dealership. Good follow-up with ensuring we had everything we needed to make a good decision and to make sure we were taken... More
2012-03-10
I took my time to buy a new car, so I was able to coordinate with almost every single Toyota dealership in the state of Massachusetts (and even some in New Hampshire) not just looking for new car stock, but for a sales person to work with that valued the customers needs and desires. I understand the market is tough and new car stock on the lots is almost non-existent, but this isn't a great excuse to be charging well above MSRP especially because everyone else is doing it. I've worked with many... More
2022-07-03
Frank was very friendly and personable while listening to our needs in a newer car. The teamwork was very impressive in getting us a great deal that made sense and met our needs.
2012-03-05
I drove here to test drive the 2021 Rav4 Hybrid XSE, and had a good experience. I ended up buying a different car (2021 Subaru Forester Sport), but it was certainly a tough decision as both cars are solid options, and neither dealer pressed me to buy. So while I didn't purchase anything from here, I still thought it appropriate to add a good review
2020-11-17
Friendly competent service. frank got all the paper work correct if though he was new on the job Even the finace manager was great going out of his way to get my new registration and sticker. The service dept had to do some extra work to get my plates off. All and all it was a great team effort.
2012-03-04
I just purchased a 2012 Toyota Camry from Lexington toyota. They had great price compared to other dealers. The dealer had great customer service and my salesperson "Frank " , he is a great guy , very helpful , helped me pick the right car and the options inside the car. I would recommend anybody who is willing to purchase a toyota camry , its a great car and if you looking where you wanna go to get a good deal , its Lexington Toyota , and don't forget to ask for Frank . cheers
2012-03-03
My husband and I were looking to buy a new Prius and Peter Franklin welcomed us warmly, dealt with us quickly and efficiently, and gave us a very fair price. He did not try to push us into anything we didn't want. He answered all of our questions honestly and inspired trust, a rare quality in a car salesperson. We feel confident that we can count on him completely should any issues arise in the future. I would strongly recommend this dealership and Peter Franklin if you are looking to buy a ca... More
2012-02-28
My husband & I went to Lexinton Toyota to look at the Rav4 and Camry (not even planning to purchase anything that day) We met Peter and did not feel that "salesperson-y" persona from him. At no point during our visit were we pressured or pushed into anything, he was very friendly and listened to what we had to say & answered all of our questions with confidence & honesty. We drove the Rav4, but decided to go the car route....We test drove the Camry LE and then asked if they had any SE's in sto... More
2012-01-26
Peter was a very low pressure, informative salesman. He had good answers to all our questions. He did not hype or apply any pressure tactics. He price was extremely fair and he gave us a very goo deal on our trade in. I recommend Peter without.reservation.
2012-01-23
I just drove away with my first-ever new car purchased from Peter Franklin at Lexington Toyota and although I was apprehensive going in, he made the experience comfortable and easy. I was treated with respect throughout the entire process and the service was friendly and knowledgeable. With the help of Rick in the Finance Department(Toyota has some awesome incentives right now) I got a great deal on the exact car that I wanted. I would definitely recommend this team to anyone looking to buy o... More
2011-11-11