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How Are We Doing?

We feel good about the service that we provide. But, we don't know how you feel until we ask. Let us know what you thought about your interaction with our dealership.

Lexington Toyota is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!

275 Testimonials
5 out of 5 stars
5 star
263
4 star
12
3 star
0
2 star
0
1 star
0
Fantastic customer relation, friendly, thoughtful and understood our needs and requirements. Espcially sensitive to a handicapped prospective client, where Frank treated both myself and my wife with dignity , respect and caring. This was not experienced at other dealerships so, it was duly noted. Frank went out of his way to pick me up at the car rental and bring me to the dealership. Good follow-up with ensuring we had everything we needed to make a good decision and to make sure we were taken... More
pmazzocc
2012-03-10
Frank was very friendly and personable while listening to our needs in a newer car. The teamwork was very impressive in getting us a great deal that made sense and met our needs.
stevensd17
2012-03-05
Friendly competent service. frank got all the paper work correct if though he was new on the job Even the finace manager was great going out of his way to get my new registration and sticker. The service dept had to do some extra work to get my plates off. All and all it was a great team effort.
rfj11
2012-03-04
I just purchased a 2012 Toyota Camry from Lexington toyota. They had great price compared to other dealers. The dealer had great customer service and my salesperson "Frank " , he is a great guy , very helpful , helped me pick the right car and the options inside the car. I would recommend anybody who is willing to purchase a toyota camry , its a great car and if you looking where you wanna go to get a good deal , its Lexington Toyota , and don't forget to ask for Frank . cheers
sumananp
2012-03-03
My husband and I were looking to buy a new Prius and Peter Franklin welcomed us warmly, dealt with us quickly and efficiently, and gave us a very fair price. He did not try to push us into anything we didn't want. He answered all of our questions honestly and inspired trust, a rare quality in a car salesperson. We feel confident that we can count on him completely should any issues arise in the future. I would strongly recommend this dealership and Peter Franklin if you are looking to buy a ca... More
mosburne
2012-02-28
My husband & I went to Lexinton Toyota to look at the Rav4 and Camry (not even planning to purchase anything that day) We met Peter and did not feel that "salesperson-y" persona from him. At no point during our visit were we pressured or pushed into anything, he was very friendly and listened to what we had to say & answered all of our questions with confidence & honesty. We drove the Rav4, but decided to go the car route....We test drove the Camry LE and then asked if they had any SE's in sto... More
lisamferreira
2012-01-26
Peter was a very low pressure, informative salesman. He had good answers to all our questions. He did not hype or apply any pressure tactics. He price was extremely fair and he gave us a very goo deal on our trade in. I recommend Peter without.reservation.
Szent
2012-01-23
I just drove away with my first-ever new car purchased from Peter Franklin at Lexington Toyota and although I was apprehensive going in, he made the experience comfortable and easy. I was treated with respect throughout the entire process and the service was friendly and knowledgeable. With the help of Rick in the Finance Department(Toyota has some awesome incentives right now) I got a great deal on the exact car that I wanted. I would definitely recommend this team to anyone looking to buy o... More
davesantos
2011-11-11
The Sales employees at Toyota were great. They took the time needed and help me in every way possible. I needed a new car, and they made sure I got one. Simply the BEST!!!!!!!!!!!
LaTanya1
2011-11-03
My name Nathan and as a rule I do not trust car salesmen, but I needed a new truck and I have done a ton of research on the Toyota tundra. Peter met me at the door and right away I liked his style he showed me exactly what I asked for an explained the financial details without pressuring me to make any quick descisions. The truck wasn't easy to find Peter and his team searched for my truck for two days and found an exact match for the features I wanted. I came and picked up my first brand new t... More
Nathanjft
2011-10-08